Rental Terms
All vehicle rentals in Shrewsbury are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or when collecting your vehicle. This document outlines the specific terms, conditions, insurance information, charges, and your responsibilities related to the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle requires:
- To rent a vehicle from Car Hire in Shrewsbury, drivers must be a minimum of 21 years old, although specific age restrictions may apply based on vehicle type. A valid, full driving licence for the appropriate category is required, held for the duration stated in the Rental Agreement. Additionally, customers must present valid identification and proof of current address, along with payment information and a security deposit. Any further requirements outlined in the Rental Agreement must also be met.
Booking and Payment Process
- Reservations can be completed via our website, by telephone, or directly at our Shrewsbury office. A booking deposit may be necessary to confirm your reservation. The total payment and a security deposit are generally required upon vehicle pickup. All prices are displayed in British Pounds (£) and include VAT as applicable. We accept major credit and debit cards, with secure processing through trusted payment providers.
Vehicle Pickup and Drop-off
- Upon collecting your vehicle in Shrewsbury, please conduct a comprehensive inspection and report any pre-existing damage without delay. A vehicle condition report will be prepared and must be signed by both parties. It is important to return the vehicle in the same condition as it was received, accounting for normal wear and tear. Any new damage will be evaluated and may result in additional charges. Ensure that the vehicle is returned with the same fuel level as at pickup; refueling charges will apply if the fuel level is lower. Late returns may incur extra fees, so please communicate with us promptly if you anticipate any delays. You will be responsible for any parking fines, traffic violations, or other charges incurred during your rental, along with an administration fee.
Insurance and Responsibility
- All car rentals in Shrewsbury include basic third-party insurance. The Rental Agreement outlines full coverage details and any applicable excess amounts. Additional insurance options may be offered to lower your financial liability. It is advisable to review these options thoroughly. You remain liable for any damage or loss up to the excess amount, unless otherwise covered by additional insurance. Any damage resulting from negligence or misuse is your responsibility, irrespective of insurance coverage.
6. Modifications and Cancellations
Cancellation and amendment policies differ based on the type of booking and the notice provided. For precise information, consult your booking confirmation or Rental Agreement. Be aware that late cancellations or failure to show may incur additional charges.
7. Restricted Activities
Prohibited Use of Vehicle
- Use of the vehicle for any unlawful activities is prohibited. Engaging in racing, rallying, off-roading, or other risky operations is not allowed. Transporting hazardous materials is strictly forbidden. Sub-letting the vehicle or permitting unauthorized drivers is not permitted. Driving under the influence of alcohol or drugs is unacceptable. The vehicle must be used only for its intended purposes. Adhering to passenger and weight limits is required. Driving beyond the agreed geographical areas without appropriate authorization is not allowed.
Breach of these terms may lead to rental termination and fees.
Liability Cap
To the fullest extent allowed by English and Welsh law, Car Hire Shrewsbury will not be responsible for any indirect, incidental, or consequential damages, including loss of profits, data, or business that may result from your use of our services. Our overall liability for any claim will not exceed the rental amount paid in the past 12 months. This limitation does not apply to liability for death or personal injury due to negligence, or fraud.
9. Applicable Law in Shrewsbury
These Terms are governed by the laws of England and Wales. Disputes will fall under the exclusive jurisdiction of the relevant courts in these regions.
10. Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect immediately upon posting on our website. Continued use of our services indicates acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Shrewsbury Car Hire Services
Riverside Way, Shrewsbury SY1 2PQ, UK
Contact Number::
019 5235 0122